PRODUCT CATEGORIES

Privacy Policy

This privacy policy is for this website www.LightSwitch.co.uk, owned and operated by Team Electrical Supplies (London) Ltd

The policy sets out the different areas where users privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

LightSwitch.co.uk owned and operated by Team Electrical Supplies (London) Ltd, Unit 68 Hillgrove Business Park, Nazeing Road, Nazeing, Essex, EN9 2HB

Addition to our Privacy Policy to comply with GDPR Regulations from 25 May 2018

HOW WE USE YOUR PERSONAL DATA

We may process information contained in any enquiry you submit to us regarding goods and/or services (enquiry data).  The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.  The legal basis for this processing is (consent).

We may process information relating to our customer/supplier relationships, including customer/supplier contact information (“customer relationship data”). The customer/supplier relationship data may include your name, your employer, your job title and role, your contact details, and information contained in communications between us and you or your employer. The source of the customer/supplier relationship data is you or your employer.  The customer/supplier relationship data may be processed for the purposes of managing our relationships with customer, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is (Consent) or our legitimate interest, namely the proper management of our customer/supplier relationships.

We may process information relating to transactions, including purchases of goods and services, that you enter into with us (Transaction data) the transaction data may include your contact details and transaction details.  The transaction data may be processed for the purpose of supplying the purchase goods and services and keeping proper records of those transactions.  The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and our business software.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or offers (“notification data”).  The notification data may be processed for the purpose of sending you relevant notifications.  The legal basis for this is “consent” or the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process/disclose your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.  The legal basis for this processing is the legitimate interests, namely the proper protection of our business against risks.

RETAINING AND DELETING PERSONAL DATA

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion or personal data.

Personal data that we process for any purpose shall not be kept for longer than necessary to fulfil the purposes for which it is processed, including the security of the processing complying with legal and regulatory obligations. (Accounting and statutory retention terms)

If you wish to withdraw consent, please contact us on our main telephone number or via email to accounts@teamelectrical.co.uk

SECURITY OF PERSONAL DATA

We will take appropriate technical and organisational precautions to secure your personal data and to prevent loss, misuse or alterations of your personal data.

We will store personal data on secure servers, personal computers and mobile devices, and secure manual record-keeping systems.

CHANGES TO OUR PRIVACY STATEMENTS

From time to time we may update our Privacy statement.